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Test your system monthly..

Check your system regularly to avoid being caught off guard in an emergency situation. Test your system once a month to be sure your communication link is operational.

  • Call Monitoring Center
    • Give the main phone number of the protected property.
    • Identify yourself using your password or PIN.
    • Give your name.
    • Describe the reason for your call is to put system on Test.
  • Arm the system, wait for the delay period to expire, then activate an alarm condition by opening then closing a protected door or activate a motion sensor.
    • Clear alarm condition by entering your arm/disarm code at the keypad.
  •   Call  Monitoring Centre .
    • Give the main phone number of the protected property.
    • Identify yourself using your password or PIN.
    • Give your name.
    • Describe the reason for your call is to verify the test status of your system. If the test was successful, remove system from Test.

Key-holder call list responsibility..

When your security system detects an alarm condition and alerts the monitoring center, an operator will automatically dial the protected site. If no one answers, or if the person who does answer cannot identify him or herself using a password or PIN, the operator will follow the Action Plan and Call List you pre-determined and call the key-holders in the order you selected.

The Town of the Blue Mountains alarm by-law necessitate the operator attempt to verify every alarm signal, except Holdup Alarm activation, before requesting a Police response to an alarm system signal. The operator will endeavour to contact the alarm user when an alarm dispatch is made.

For effective response, a key-holder must live near the protected site, have keys to the site, an access code to arm and disarm the system, and a password or PIN to identify themselves. Key-holders must be trained on the proper operation of the system.

We recommend you review your call list every year.